Last Updated: August 28, 2026
These Terms & Conditions govern access to and use of the website, forms, digital communications, and certain digital services offered by VALO DENTAL STUDIO S.A.S., doing business as Valo Dental Studio (“Valo Dental Studio” or “the Clinic”).
By using our website or interacting with our digital services, you agree to these Terms & Conditions to the extent applicable.
Legal Name: VALO DENTAL STUDIO S.A.S.
Trade Name: Valo Dental Studio
Address: Vizcaya Shopping Center, Cl 10 #32-115 Local 134, El Poblado, Medellín, Colombia
Phone: +57 (314) 205-9095
Email: info@valodentalstudio.com
Website: https://valodentalstudio.com/
The Valo Dental Studio website and digital channels provide general information about the Clinic and its dental services and may allow users to request information, contact us, and coordinate consultations.
Information provided through the website is general in nature and does not replace an individualized dental or medical evaluation performed by a qualified professional.
Information regarding treatments, procedures, potential outcomes, recovery times, or other dental matters is provided for general informational purposes unless expressly stated otherwise.
Results may vary from person to person.
The suitability of any treatment must be determined through an individualized assessment performed by a qualified professional.
Submitting a form, message, or request for information does not guarantee that an individual is a candidate for any particular treatment and does not, by itself, constitute acceptance as a patient, a diagnosis, a prescription, or a final treatment plan.
Valo Dental Studio may request additional information or recommend a professional evaluation before determining whether a particular service or treatment is appropriate.
Valo Dental Studio may offer consultations or preliminary assessments through video calls.
Where applicable, these consultations may be used to gather information, discuss goals, provide general guidance, and determine appropriate next steps.
A remote consultation may not replace an in-person clinical examination, diagnostic testing, or any other assessment necessary before treatment.
By providing contact information and using our services, users acknowledge that Valo Dental Studio may communicate through channels they have requested or authorized, including email, telephone, SMS, and WhatsApp.
Use of each channel is subject to applicable consent requirements and the user’s communication preferences.
Valo Dental Studio operates a non-marketing SMS messaging program for individuals who voluntarily provide consent to receive text messages.
SMS messages may include:
This SMS messaging program is not used to send promotional offers, discounts, advertisements, or marketing messages.
Enrollment in or consent to SMS messaging is voluntary and optional.
The SMS consent checkbox is not pre-checked. Users may submit the applicable form without consenting to receive SMS messages.
By voluntarily selecting the SMS consent checkbox, users agree to receive non-marketing SMS messages from Valo Dental Studio regarding their dental inquiry, consultation, and appointment updates.
Consent to receive SMS messages is not a condition of purchasing any goods or services from Valo Dental Studio.
Message frequency varies depending on the user’s inquiry, conversation, consultation, appointment, and related activity.
Message and data rates may apply.
Any SMS or data charges are determined by the user’s mobile carrier and service plan. Valo Dental Studio does not control such charges.
You may opt out of SMS messages at any time by replying:
STOP
to any SMS message from Valo Dental Studio.
After processing a valid opt-out request, Valo Dental Studio will discontinue SMS communications except for messages permitted or required by applicable law.
Opting out of SMS does not prevent an individual from communicating with Valo Dental Studio through other channels where appropriate.
For assistance with our SMS messaging program, reply:
HELP
You may also contact Valo Dental Studio at:
Email: info@valodentalstudio.com
Phone: +57 (314) 205-9095
Consent to receive SMS messages is not a condition of purchasing any goods or services from Valo Dental Studio.
Individuals may submit an inquiry or request services without consenting to SMS messages.
Mobile carriers are not liable for delayed or undelivered messages.
SMS delivery depends on applicable networks, devices, carriers, and technology providers.
Valo Dental Studio does not guarantee that every SMS message will be delivered within a particular period.
You must be at least 18 years of age to participate in the Valo Dental Studio SMS messaging program.
Dental services may be provided to minors where appropriate and with any legally required authorization, but direct consent to participate in this SMS program is intended for individuals who are 18 years of age or older.
Valo Dental Studio may also use WhatsApp to communicate with users who initiate communications or provide applicable consent.
Communications may include responses to inquiries, treatment information, consultation scheduling, appointment confirmations, reminders, rescheduling, and other communications relating to requested services.
WhatsApp is a separate channel from the SMS messaging program and is subject to the applicable rules and consent requirements for that channel.
Our processing of personal information is governed by our publicly available Privacy Policy:
https://valodentalstudio.com/privacy-policy/
The Privacy Policy explains how Valo Dental Studio collects, uses, protects, and processes personal information and contains specific provisions regarding mobile telephone numbers and SMS consent information.
Mobile numbers and SMS consent or opt-in information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
Users agree not to:
Unless otherwise stated, text, designs, graphics, trademarks, logos, photographs, videos, and other content created by or belonging to Valo Dental Studio are protected by applicable intellectual property rights.
Such materials may not be reproduced, distributed, modified, or commercially exploited without authorization where such authorization is legally required.
Valo Dental Studio may use or provide links to third-party services, including social media platforms, maps, video conferencing services, communications systems, and other technology tools.
Those services may be governed by their own terms and policies.
Valo Dental Studio does not control and is not responsible for the independent terms, policies, or operation of external websites or services.
Valo Dental Studio endeavors to keep its website and digital services available and functioning properly but does not guarantee uninterrupted, continuous, or error-free availability.
We may modify, maintain, suspend, or update portions of the website when reasonably necessary.
To the fullest extent permitted by applicable law, Valo Dental Studio will not be liable for losses or damages arising solely from inability to access the website, technical interruptions, external services outside its control, or misuse of the website by a user.
Nothing in these Terms is intended to exclude or limit any rights or liabilities that cannot lawfully be excluded or limited.
Valo Dental Studio may update these Terms & Conditions to reflect changes in its services, practices, technologies, or legal requirements.
The current version will be made available on our website and will display its latest update date.
These Terms will be interpreted in accordance with the laws applicable to VALO DENTAL STUDIO S.A.S. and the applicable services, without prejudice to mandatory protections that may apply to users located in other jurisdictions.
For questions regarding these Terms & Conditions or our SMS messaging program:
VALO DENTAL STUDIO S.A.S.
Valo Dental Studio
Vizcaya Shopping Center
Cl 10 #32-115 Local 134
El Poblado, Medellín, Colombia
Email: info@valodentalstudio.com
Phone: +57 (314) 205-9095
